Refund policy

Return Policy
We do not accept returns.
We have a 15-Day exchange policy, which means you have 15 days after receiving your item to request an exchange.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
 
To start a return, you can contact us at elainelb19@hotmail.com or @luxury2e . You have to pay for shipping. Items sent back to us without first requesting an exchange will not be accepted.

Address: 2185 keenland ct, cumming GA, 30040
You can always contact us for any return question at elainelb19@hotmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept exchanges on sale items or gift cards.

Refunds
We do not issue refunds for products once is confirmed and the product is sent. Exchange only policy.